FAQUpdated 7 months ago

Q1: How long can I use the device on a single charge?
 A: You can use it for up to 70 minutes in combined mode, or up to 160 minutes in red-light-only mode. Most users get 3–6 sessions before needing a recharge.

Q2: Is the adapter included?
 A: A Type-C charging cable is included, but a 5V 2A adapter is required and not included.

Q3: Can I use this on areas other than the back?
 A: Absolutely! It’s designed for versatile use — shoulders, abdomen, thighs, knees, and more.

Q4: Is it safe to use every day?
 A: Yes, the belt is safe for daily use. The auto shut-off timer ensures session safety and energy efficiency.

Q5: How do I know when to recharge?
 A: The LED panel will show battery levels so you can keep track at a glance.

Q6: What if the belt stops working?
 A: No worries — your purchase is backed by our 2-year warranty. Just email us at [email protected] and we’ll handle the rest for you.